For local businesses
You’ve seen how one visit can lead to another. This is your side of the loop: share what’s happening, stay connected between visits and reach people already shopping nearby — without enterprise marketing software or a bespoke app.
Your business runs on repeat customers and local visibility. But your customers can’t easily see what’s happening in your store — and you probably don’t have one simple system that connects loyalty, communication, promotion, discovery and collaboration with your neighbours.
Social posts that vanish, paper stamp cards that can’t communicate, occasional emails, shop-window signage and broad ads that are hard to connect to store visits. Useful — but fragmented, and rarely measurable as a relationship.
A direct programme audience, transaction-linked rewards, store news and offers, relevant campaigns, nearby discovery and cross-business promotion — in one shared local app your customers can actually keep using.
The visibility and continuity of online commerce, built for businesses that trade on the high street.
Keep customers informed about new products, services, events, offers and store news through a channel they chose when they joined your programme.
Use points or stamps, vouchers and audience groups to encourage a specific next step — a second visit, a quiet-period booking or a bigger basket — instead of discounting everyone.
Cross-promote complementary businesses and join local community programmes so customers keep spending nearby — with fair placement so you’re not stacked against same-category rivals.
Set up the programme online. Use a phone or tablet at the till. LoyLocal runs scheduled campaigns, respects customer preferences and gives you clear reporting — without a marketing stack.
Set the rules once. LoyLocal helps you stay visible, reward loyalty, run campaigns and see what’s working — from one place.
Points or stamps with earning rules, rewards and automatic vouchers when customers hit a threshold.
Schedule news or vouchers to the right groups — for example regulars, quieter visitors or people nearby.
Your store page and Offers near you — so people already out locally can find a reason to visit you next.
Runs on your phone or a tablet — with or without a barcode scanner. Look up customers, record purchases, apply rewards and fix eligible mistakes with a manager PIN.
Programme trends for members, visits, spend, rewards and campaigns — not individual customer profiles.
Marketing consent, notification preferences and message limits are enforced before anything is sent.
Loyalty brings people back. Nearby discovery and partner offers help you win visits from people who are already out on the high street.
Customers browse a short list of nearby offers — ranked by proximity and relevance — so your promotion lands when a visit is still plausible.
Customers browse a short list of nearby store offers — ranked by proximity and relevance, not an endless dump of coupons.
When you want extra local reach, promote a placement in nearby discovery. Same-category rivals are not promoted against your business listing.
Reward your customers with an offer at a complementary business — and receive referrals back. Keep more of the day shopping local.
Join a place-based or membership community so eligible members can see your business and member-only offers — while you still own your loyalty programme.
After a recorded purchase, invite the customer to leave a Google or Trustpilot review — a timely, neutral ask rather than another newsletter blast.
Prompt when the experience is still top of mind. Customers open a clear review link from their LoyLocal app — you stay out of awkward in-person asks at the till.
Delivery still respects marketing consent and preferences. You get a simple way to grow public reputation without nagging people who have opted out.
LoyLocal shows aggregate programme performance — not a CRM of every individual. Use it to see whether membership, visits and campaigns are moving in the right direction.
How membership is growing, and how often people are coming back.
Visit and spend trends across your locations — enough to spot quiet periods and wins.
What customers are earning and using — so liability and popularity stay visible.
How scheduled campaigns and promoted local offers are performing over time.
Small and medium businesses with bricks-and-mortar locations that want to stay visible, understand their customers better and grow — whether you already use a stamp scheme or you’ve never had a formal rewards programme.
Cafés, bakeries, restaurants, takeaways, pubs, salons, barbers, beauty, fitness and wellness, specialist retail, leisure and other independents that rely on repeat visits and local footfall.
Service businesses, car showrooms, financial and legal services, and others that want to stay in touch with customers, reach nearby footfall or local residents, and share promotions with other local businesses.
Social remains useful for broad awareness. LoyLocal adds a direct programme relationship, transaction-linked rewards, local discovery and a channel governed by the customer’s preferences — not a social algorithm.
Keep the simplicity of stamps digitally, then add communication, vouchers, discovery and measurement that paper can’t provide.
Integrated till loyalty can be complementary. LoyLocal’s additional value is the shared local app, nearby discovery, community participation and cross-business promotion.
LoyLocal is designed to reduce app sprawl: one local wallet and discovery experience across participating businesses, with favourites, mute and leave controls.
Good — neither do we. Most rewards don’t need to be discounts at all: earned free items, upgrades, early access, member-only offers and partner vouchers all create value without cutting prices. When you do promote, you can target quieter windows or qualifying baskets instead of cutting peak trade. Read why rewarding loyalty is not the same as discounting →
Set the rules once; LoyLocal runs scheduled campaigns, delivery timing and preference checks. Quickstart gets you to a first location, scheme and starter reward without an IT project.
A quick QR or code lookup brings up the customer. Record the purchase, apply rewards and move on — with controlled manager actions for fixing eligible mistakes.
Customers manage their own account preferences and subject requests (eg deletion, correction, download my data) in the app. You only see trends for your programme in analytics, not individual customer profiles. Consent, preferences and message limits are checked before anything is sent. You don't need to worry about GDPR compliance, consent, data subject requests, or holding customer data. LoyLocal acts as the data controller and third-party processor for your programme. By minimising the data that your staff see, we minimise potential confidentiality disclosure risks.
You may still need to register with your local data protection authority.
Tell us about your store, locations and what you want customers to do next. We will show you how LoyLocal fits — and whether early access is right for you.
Join early access
